Customer service executive intern Review
at Pernod Ricard
Placement (10 Months+)
Business Operations
London
Review Submitted: May 2024
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
5/5
-
Overall Experience
3/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Processing internal customer order (OSG'S) and making sure they are received by the warehouse, Process and supply external customer orders. Review and checking if stock can be supplied. Review and respond to customer queries and complaints through intelex. Logging and tracking any delivery failures throughout the day.
Were you given much responsibility during your placement / internship?
I have been given immense responsibility through manging and looking after the whole OSG (offer, sample and gift) process. I have also been given responsibility through being a key correspondent to customer complaint and queries.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have developed my communication and teamworking skill, through working with a wide range of people throughout the business. I have developed my confidence and initiative through the wide range of tasks I have had to do on the daily basis.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I have been given a large amount of support and guidance throughout my placement through a large and supportive team, constantly teaching me and helping me through my and being provided daily assistance and advise.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
the company culture has been very accepting, relaxed and community orientated. Always have felt a part of team and the wider business. With the perfect work life balance in the centre of the companies culture.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5
Overall Experience
To what extent did you enjoy your placement / internship?
I have massively enjoyed my experience here, through multiple opportunities to collaborate at work and many opportunities to socialise outside of work.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Pernod Ricard
3/5
Recommendations & Advice
Would you recommend Pernod Ricard to a friend?
Yes
What advice would you give to others applying to Pernod Ricard
Make sure to make the most of the experience by coming into the office as much as you can, asking as many questions as you can and involve yourself in as many opportunities as you can.
