Services Consulting Associate Review

Item: Services Consulting Associate at SAP
Rating: 3.9
Author: Anonymous

at SAP

Placement (10 Months+)

Customer Service, Information Technology

Feltham

Review Submitted: May 2024

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2/5 - Overview of Role

3.5/5 - Skills Development

5/5 - Support and Guidance

4.8/5 - Company Culture

2/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

The role involved routine work of managing new customer cases and following up with current ones. The main customer interaction is done through chat with occasional Teams Meetings with clients who prefer this method.
The cases include adding functionality as well as changing and enhancing current configuration in SAP Concur Expense.

Were you given much responsibility during your placement / internship?

I was given full responsibility managing my own work and cases, while at the same time having a mentor who I can contact any time for help.

Please rate how meaningful the work you were doing was

2/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

I have significantly enhanced my communication skills, both in formal interactions with customers and informal exchanges with colleagues. I have learned to adapt to diverse customers from various cultures and languages. Additionally, I have developed proficiency in navigating new systems and customizations. I have gained a deep understanding of the backend operations of SAP Concur Expense, as well as how large corporations manage software on a large scale and handle clients on a personal level.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

2/5

How would you rate your development of personal / soft skills during the experience?

4/5

Please rate how these skills have helped you in your career development

3/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

Constant support from my mentor, manager, team members, and placement team.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

The company culture and general atmosphere were incredibly positive and supportive. There was always the opportunity to chat to and network with anyone from any team and get a chance to do stretch projects with them.