Technical Support Associate Review

Item: Technical Support Associate at SAP
Rating: 4.9
Author: Anonymous

at SAP

Placement (10 Months+)

Computer Systems Engineering

Maidenhead

Review Submitted: July 2021

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Support and Guidance

4.8/5 - Company Culture

5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Working on complex problems and to provide the best possible solution within an agreed service level timeframe. Document solutions to known issues and consulting questions. Develop technical solutions to be posted to both internal and external knowledge base.

Were you given much responsibility during your placement / internship?

I was give the responsibility of working with high end customer and priority ones cases. Adding to me role I additionally aided with the re-hiring of new interns.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Along the road I have learnt many new skills and even become certified within the product. Throughout my time I have developed pre-existing skills to industry standard.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

Support and guidance was offered along the way with helpful people around every corner. No matter what the problem is someone will always have time to speak to you.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

Due to being a one of a kind year working from home the atmosphere was still great. Many activities were setup in order for everyone to get to know each other a little more and the feeling of being welcomed into the team was great.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

4/5

Overall Experience

To what extent did you enjoy your placement / internship?

This has been by far the best year of my life. The learning opportunities and knowledge gained will take you very far into the future and the teams within the company are fantastic and super nice.