Customer Service Internship Review

Item: Customer Service Internship at Eaton
Rating: 1.1
Author: Anonymous

at Eaton

Internship (1 Month+)

Customer Service

sutton-in-ashfield

Review Submitted: July 2023

Overall Rating

1.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

1/5 - Overview of Role

1/5 - Skills Development

1/5 - Support and Guidance

1.5/5 - Company Culture

1/5 - Overall Experience

1/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

My role included working with different data and business metrics, facilitating and preparing daily team meetings, running different reports, and project worked. Once that is done I do nothing for the rest of the day as I'm not given any work by my manager. I believe that he's very incompetent and shouldn't have an intern due to being unable to manage him. This was raised multiple times with other leadership and nothing was done.

Were you given much responsibility during your placement / internship?

I was not given enough variety and challenge in the work I did therefore, I did not have the responsibilities that come with the variety of work. This was due to the lack of management from my manager as he believed that he was doing a great job without giving me any work for my whole internship

Please rate how meaningful the work you were doing was

1/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

No, the skills i used I learnt whilst I was doing my GCSE's.

How would you rate the training provided during your experience?

1/5

How would you rate your development of industry-specific skills during the experience?

1/5

How would you rate your development of personal / soft skills during the experience?

1/5

Please rate how these skills have helped you in your career development

1/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

Barely any. If i was stuck I would have nobody to ask as nobody knew what I was doing and if I asked my manager he would complain at me even if it is his fault that I was never trained with anything.