Account Specialist Review
at Randstad
Placement (10 Months+)
Recruitment, Human Resources
Manchester
Review Submitted: June 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
4.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Facilitating the support for students with disabilities at university.
Includes:
-Managing the students' support (matching them with a support worker and maintaining contact to ensure proper support is being provided)
-Managing the support workers (recruitment, payroll, administrative queries and complaint management)
-Managing the overall administrative duties of an agency (reports, debt management, etc.)
Includes:
-Managing the students' support (matching them with a support worker and maintaining contact to ensure proper support is being provided)
-Managing the support workers (recruitment, payroll, administrative queries and complaint management)
-Managing the overall administrative duties of an agency (reports, debt management, etc.)
Were you given much responsibility during your placement / internship?
Once we were sufficiently trained, then a lot of responsibility was given to the Placement Year students. We have our own caseload, and are given a lot of freedom to support them how we would like.
Also, Placement students are given the opportunity to lead some meetings if we have an idea, we are treated as if we are one of the full-time members of the team.
Also, Placement students are given the opportunity to lead some meetings if we have an idea, we are treated as if we are one of the full-time members of the team.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Teamwork - the team relies heavily on each other, especially during busy periods
Independence - everyone has a caseload that they personally manage in whatever way works best for you
Motivation - everybody takes turns organising Sales Days to encourage the team to higher performance
Work-Life balance - as the job is target-driven, I've learned how to switch off after the day is done
Complaint handling - the role involves working with many different queries, including stakeholder complaints
Independence - everyone has a caseload that they personally manage in whatever way works best for you
Motivation - everybody takes turns organising Sales Days to encourage the team to higher performance
Work-Life balance - as the job is target-driven, I've learned how to switch off after the day is done
Complaint handling - the role involves working with many different queries, including stakeholder complaints
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
We were given a buddy from the permanent team members at the beginning which made sure that our difficulties were listened to and acted upon.
Regular one to ones with our manager also helped to get me settled in, and then allowed me to mention where I would like to stretch myself and where I needed further support.
Regular one to ones with our manager also helped to get me settled in, and then allowed me to mention where I would like to stretch myself and where I needed further support.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
It is a competition-driven environment, as are most target-based companies. However, it is a friendly competition, there is no sense of trying to undermine other team members to get ahead. Instead, there is a culture of lifting up the others in your team through the competition.
The culture in the office is lively and friendly, and during the busy periods this has been invaluable.
The culture in the office is lively and friendly, and during the busy periods this has been invaluable.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I've enjoyed it very much. It has been hard, but that has allowed me to stretch myself and improve. I can see a vast difference between the person that started to who I am now, 11 months into the year.
It has not gone perfectly all the way through, but I would not expect it to have done as everything is an adjustment. Especially in my first full-time role.
It has not gone perfectly all the way through, but I would not expect it to have done as everything is an adjustment. Especially in my first full-time role.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at Randstad
5/5
Recommendations & Advice
Would you recommend Randstad to a friend?
Yes
What advice would you give to others applying to Randstad
Expect to work hard to reach your targets, and expect to be pushed. However, if you do there is a lot that you can benefit from.
