Membership Services Level 3 Apprenticeship 2026

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and we are on the look out for a passionate Membership Services Administrator Apprentice in our team!

At David Lloyd Clubs, this role plays an important part in supporting the ongoing success of the business through key membership administration tasks. Responsibilities include maintaining accurate membership records, handling member communications and supporting processes such as refunds, reconciliations, migrations and Direct Debit runs.

You will study toward a Customer Service Level 3 Apprenticeship alongside your role and learning about, Customer Insights, Importance of Providing a Positive Customer Experience, Customer Service Performance, Customer Journey, Ownership and Responsibility and Culture and Environmental Awareness.

(please note this is office based role, working Monday- Friday in our Hatfield Club office)

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Excellent organisation, communication, and time management skills
• Ability to manage workload independently and use initiative
• Methodical and logical approach with strong attention to detail
• Positive team player with the ability to work collaboratively
• Motivated, eager to learn, and keen to develop new skills
• Eligibility to complete the apprenticeship programme

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.