Digital Support Level 3 Apprenticeship - Belvoir Inverness

Digital Support Level 3 Apprenticeship - Belvoir Inverness

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Start your property career with Belvoir Inverness!

We’re looking for a motivated, organised and enthusiastic apprentice to join our growing team. This role is ideal for someone who is eager to learn, values great customer service, and wants to build a long-term career in property management and lettings.

You’ll receive hands-on training from an experienced team, gain valuable industry skills, and work towards a recognised qualification while supporting the day-to-day operations of a leading local lettings agency.

Responsibilities:

• Coordinate maintenance requests through email and follow up with contractors via email and telephone.
• Act as the first point of contact for tenants and landlords by phone, email, text, and through both personal and shared inboxes.
• Assist with leasing, inspections, rent collection, and record-keeping, including preparing leases using SME and organising documents on the internal hard-drive.
• Become an expert user of SME, our software platform used to correspond with tenants, landlords, and contractors.
• Update property information using MS Word, save documents to the internal system, and ensure accurate information flows from SME to Rightmove for verification.
• Develop knowledge of SafeDeposits Scotland and how to correctly handle deposit registration, protection, and dispute procedures.
• Use SME to track property details, tenant and landlord information, and manage banking and reference data.
• Learn the fundamentals of property compliance, legislation, and daily operational processes.
• Support tenant applications, including sending details to landlords, uploading applications to Let Alliance for credit checks, employer and landlord references, and managing application progress.

What we’re looking for:

• Strong communication skills.
• Good organisational ability and attention to detail.
• Willingness to learn new systems and follow structured processes.
• Professional, friendly, and confident approach when dealing with customers.
• Ability to work well as part of a small, supportive team.

Salary:

£15,000 per annum

Working hours:

35 hours per week, Monday to Friday, 9am – 5pm

Benefits:

• Full training and support from experienced property professionals.
• Industry-recognised apprenticeship qualification.
• Opportunity to gain specialist lettings and compliance knowledge.

Future prospects:

This opportunity will be fixed term for 18 months with opportunity to become a full time member of staff after successful completion of your apprenticeship.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.