IT Support Engineer Level 3 Apprenticeship - RHP Computer Solutions

IT Support Engineer Level 3 Apprenticeship - RHP Computer Solutions

About RHP Computer Solutions:

RHP Computer Solutions is a Lichfield-based IT support company providing managed IT services, cybersecurity, cloud solutions, and network support for small to medium-sized businesses. Founded in 2010, they focus on delivering personalised, flexible IT assistance—without long-term contracts—covering everything from server migrations and wireless infrastructure to cyber essentials auditing and ongoing service-desk support.

Responsibilities:

• Helpdesk telephone support
• Onsite support
• Onsite installations
• Remote management & monitoring of IT systems
• Remote software support
• Daily checks of IT systems
• Monthly checks of IT systems

Desirable skills:

• Effective communication
• Self-motivated to learn
• Professional approach
• Good time management
• Effective troubleshooter
• Logical thinker

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
• For more information please visit the UK ENIC website.

Working hours:

Monday to Friday, 9am - 5pm, with 1 hour lunch break

Benefits:

• Friendly small team
• Fast development
• Opportunities to undertake further qualifications for career enhancement
• Fantastic broad knowledge of business IT support gained
• Company social events
• Business laptop & mobile phone after probation period

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.