IT Support Level 3 Apprenticeship - Consider IT

IT Support Level 3 Apprenticeship - Consider IT

Are you a passionate IT professional who isn’t afraid to bring their personality to work? Then we want to hear from you!

Consider IT is an award-winning managed IT services provider with offices in Edinburgh, Glasgow, and London. For over 15 years, they’ve been helping businesses of all sizes stay productive and secure by delivering IT support, cybersecurity, cloud solutions, and business continuity services. Known for their friendly, client-first approach, Consider IT prides itself on being one of the UK’s most approachable and down-to-earth IT experts. Their mission is simple: make technology work harder and smarter for businesses.

We are looking for an enthusiastic individual to join the Consider IT team as an IT Support Apprentice. This is a fantastic opportunity to kick start your career in IT while gaining hand on experience and working towards a recognised qualification.

Responsibilities:

• Assist in the maintenance and support of IT Systems and Infrastructure
• Provider first-line technical support to clients for hardware, software and network related issues.
• Configure and deploy new laptops, desktops and other devices.
• Support the administration of user accounts and access permissions.
• Contribute to the implementation of new applications and system updates.
• Maintain accurate documentation of IT processes and manager IT inventory records.
• Participate in IT projects and initiatives under the supervision of senior team members.
• Engage in structured training and development activities as part of the apprenticeship programme.

What we’re looking for:

• A genuine interest in technology and problem solving.
• Good communication skills and a willingness to learn.
• Good understanding of IT, experience is beneficial.
• Basic understanding of computers, operating systems, and common applications (Microsoft Office, etc).
• Ability to work as part of a team and follow instructions.

Salary:

£19,000 per annum.

Working hours:

35 hours per week, Monday to Friday, 9am – 5pm.

Benefits:

• A structured apprenticeship program with on-the-job training.
• Industry recognised qualification in IT Support.
• Real-world experience in a professional IT environment.
• Opportunities for progression within the company after completion.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.