B&Q

Team Leader front end & stock flow

Coaching my store team

Retail Store Manager for large format store >80 colleagues

Managing a retail store with a team of 50 colleagues. With responsibilities including health and safety, audit compliance, profitable sales, customer service and team development to name a few.

Promote sales and customer service

I lead and inspire a team on building/hardware and trade point. To deliver targets and customer service to customers. I manage compliance to ensure we are running a safe and legal shop. cash office management stock management

Managing capacity of stores, balancing activity vs capacity hours, leading a team of schedulers, managing supplier contracts & overseeing the issues log between head office and stores.

Co-ordinating customer deliveries with a fleet of vans both internal and external drivers, customer service, over seeing the picking and packing process in the store and managing customer orders for 5 stores, data protection, managing a team of 30 colleag...

Showroom trading manager, installation management, staff absence, rota, training, support, health and safety, customer services, open and close the store, cash up, manage subcontractors, liason with board members, work within a team of 80 people and manag...

Managing the company trading space and trading layflats