Business Improvement Graduate Review
at Balfour Beatty
Graduate Job
Business Management, Business Operations
Ashford, Kent
Review Submitted: October 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of the Role
5/5
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Experience & Company Culture
5/5
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Recommendations & Advice
Overview of the Role
Overall, how would you describe your experience at Balfour Beatty?
My experience at Balfour Beatty has been extremely positive, providing an excellent introduction to the rail and infrastructure industry. Coming from an academic background in global security and international relations, I initially faced a steep learning curve, particularly in understanding the technical and operational complexities of the private sector. However, the support I have had in this transition not only settled that curve, but made my role here exciting! I am currently sat in Canary Wharf writing this, and feel incredibly satisfied already in the work I am doing!
What has particularly impressed me is the level of responsibility and trust placed in myself and my fellow graduates from an early stage. I have been encouraged to bring fresh perspectives at every turn, challenge existing processes and take ownership of meaningful projects to myself and my community, from operational improvements to exploring innovation within InnoTrans2026 and other commercial opportunities here today.
Above all, I feel that Balfour Beatty genuinely values the contribution of the graduates, providing an environment where initiative is recognised and my ideas are welcome. Although navigating a new industry presented challenges, these have become opportunities for me to develop my confidence and adapt in a new professional setting. I feel very fortunate, given the landscape of today's employment market, to be given not only a chance to work, but feel proud of the work I am doing.
What are the main responsibilities of the role and which elements of the role do you enjoy the most?
As a Business Improvement Graduate within Rail specifically, my primary responsibilities involve identifying opportunities to improve operational efficiency, supporting continuous improvement initiatives and contributing to projects that deliver value and safety to the business. My role has me analysing operational data, reviewing existing processes and developing reporting solutions and identifying opportunities to streamline workflows that support decision-making that I hope to be a part of later down the line. I have quite a few ongoing and completed projects of this nature, and being able to confidently speak and present them to my peers and senior management brings me a set of challenges that I know benefit my interpersonal skillset and experience that I hope to nurture as I grow in BB. For example, I have been involved in researching emerging railway technologies, evaluating their commercial and operational viability to develop business cases for potential implementation. Being trusted in such a process to deliver what could be a vital change to how we bring in revenue feels really exciting!
To what extent does your role give you the opportunity to contribute meaningfully and feel valued by your team?
5/5
To a considerable extent. One of the most rewarding aspects of my experience at BB has been discovering that my personal values and professional ambitions can align so closely with the work I undertake here. I originally pursued a postgraduate in security and international relations with a focus on warfare studies, peacekeeping, counter-terrorism and post-conflict rebuilding. I wanted to protect, serve and make a positive difference to my community. When considering a career outside the public sector and outside my original aspirations, I was initially apprehensive that I might be moving away from those ambitions. However, during a conversation, the first conversation, with someone in Balfour Beatty whom I am more than happy to commemorate, it was suggested that I could meet these ambitions somewhere like BB. It has helped me recognise that working within infrastructure offers another meaningful opportunity to serve society, supporting the essential networks that connect people, communities and businesses.
How does your compensation package - including perks & benefits - fairly remunerate you for the work you do?
5/5
I have only really just started my position here at Balfour Beatty, however I have found it to offer a competitive package particularly for newly graduated people like me entering a very uncertain employment market. I remember getting the phonecall about my wage and was really overjoyed as I expected much less. This starting salary provided me much needed security and a foundation for financial independence, while the wider benefits demonstrated to me the company's commitement to supporting young employees like me both professionally and personally. As someone who now already earns more than both my parents, which says a lot about today, it means so much to me to be given this chance.
One thing that stuck out to me was the provision of paid volunteering leave. Having previously been involved in community initiatives and volunteering, I find it encouraging that BB actively supports its employees in contributing to causes outside our immediate professional responsibilities. This has reinforced my belief that the company really does recognise its wider responsibilities to communities it serves which, as mentioned in another question, means a lot to me.
How well do you feel the role is preparing you for your future career?
5/5
Again, although I am relatively new to BB and my graduate programme, I already feel that BB is providing me with an excellent foundation for my future career. What I particularly appreciate is the combination of structured professional development and the opportunity to learn through practical experience. From engaging with senior leadership and external stakeholders to contributing to business improvement initiatives and exploring new commercial opportunities, I have been encouraged to develop my skills and 'professional profile' beyond my exact job description.
Coming from a non-engineering background especially, I have also found the exposure to different functions across the business group invaluable. Such as the EC Fest in Manchester or working in the wider business. It has helped me develop a greater appreciation of how operational delivery, commercial decision-making and strategic planning work together within such a large infrastructure organisation. My experiences so far have encouraged me to think beyond my immediate graduate role and consider the other opportunities available in the wider Balfour Beatty, which is something my line managers and mentors have facilitated and helped to encourage. It does not feel like I am just being prepared for my next position, but being equipped in a really healthy and transparent way to build a really meaningful career!
How would you rate the extent to which you were developing new or existing skills through formal training and your day-to-day role?
5/5
The opportunities to develop both new and existing skills have been exceptional given the varied experiences available through the graduate programme. Although my academic background was in entirely different fields, it definitely provided me a strong foundation in research, critical thinking, communication and stakeholder engagement. BB has enabled me to apple these transferable skills without making me feel like an imposter or outsider, and has instead helped me develop new capabilities that I never thought to ever come across, such as commercial evaluation, or operational improvement, and even such critical project management.
What has definitely helped is the willingness of colleagues to share their knowledge. The technical complexities of the rail industry can initially (and did) appear daunting, but the support and expertise available across the business have made learning both accessible and enjoyable. A few months ago I had no idea what TGS or Rail Plant was, and now I am working on bringing new commercial revenue streams in? I would never have guessed, but I love every second of it. I also appreciate that my professional development is not limited to formal training schemed either, and some of my most valuable learning experiences are in my day-to-day projects where I have been trusted to investigate problems independently, collaborate with my amazing colleagues and develop actual practical solutions as opposed to just workshop hypotheticals!
Experience & Company Culture
How is the support you receive?
5/5
As mentioned previously, the support I have received since joining BB has been exceptional, and definitely one of the most positive aspects of my new graduate experience. Again, coming from a non-engineering or even business background, the apprehensions about entering such a technical complex industry almost drove me out. These concerns and worries were very quickly alleviated by the encouragement, patience, and support of the entire BU of BBR, with other graduates mentoring me, or my line manager being available. I really love engaging with my early career cohort on the joint projects we have, and the sheer support from everyone, regardless of the level in the business, has done nothing but assure me that I truly belong here.
How is your work-life balance?
5/5
Throughout my time on the graduate programme, I have felt well supported in managing both my professional responsibilities and personal commitments. The nature of my role provides sufficient flexibility and autonomy to effectively prioritise workload while maintaining a healthy balance outside of work. The graduate programme has exposed me to a wide range of projects and learning opportunities, but these have been delivered in a way that remains manageable and sustainable. As a result, I have been able to stay engaged, motivated, and productive while maintaining my overall wellbeing. Managers and colleagues consistently reinforce the importance of maintaining a healthy work-life balance and prioritising wellbeing. This has created an environment where I feel trusted, supported, and able to perform at my best.
The flexibility offered within my role has enabled me to effectively manage both my professional and personal commitments. I have the opportunity to work from home when appropriate, manage my own workload, and take ownership of projects while maintaining a healthy balance outside of work. This autonomy has allowed me to remain productive and engaged without feeling overwhelmed.
What is the organisational culture, values and general atmosphere like?
5/5
As someone who was initially concerned about commuting and travel due to not currently being able to drive, I was met with understanding and practical support, which helped me settle into the role with confidence. The culture encourages people to be themselves, ask questions, and contribute ideas regardless of their level or experience. As a graduate, I have always felt that my views are listened to and valued, whether engaging with colleagues within my immediate team or wider stakeholders across the business. I have consistently found colleagues approachable, knowledgeable, and generous with their time, creating a positive atmosphere where learning and development are actively encouraged. Overall, the culture reflects Balfour Beatty's values and has made my experience as a graduate both enjoyable and rewarding. Everything from Zero Harm, to the drive to improve in sustainability, or join projects, really shows how much of a social impact that this organisation wants to promote. I can already think of some really great things that I want to get involved with and would 100% take on board if I was given the chance
How would you rate Balfour Beatty initiatives when it comes to equality, diversity, inclusion and accessibility?
5/5
One aspect that stands out to me is the company's investment in early careers, apprenticeships, and university engagement. Entering the job market can be extremely challenging for graduates and young professionals, with a high level of competition for a limited number of opportunities. Prior to joining Balfour Beatty, I experienced this first-hand through numerous applications across different organisations. As such, I appreciate the importance of employers actively creating pathways into industry and supporting the next generation of professionals. Through graduate and outreach initiatives that I am getting involved in, Balfour Beatty helps make careers in construction and infrastructure more visible and accessible to students and young people who may not otherwise consider the sector, I certainly was not aware of the business or what I could bring to it until a University outreach. I have also had opportunities to support and engage with graduates, apprentices, and students, reinforcing the importance the business places on attracting diverse talent and developing future careers.
How would you rate Balfour Beatty CSR (Corporate Social Responsibility) initiatives?
5/5
Although I am still relatively new to the business, I have already seen a strong commitment to creating positive social, environmental, and community outcomes alongside delivering infrastructure projects. I have seen how environmental considerations are increasingly being integrated into decision-making, with a focus on supporting long-term sustainability objectives and delivering benefits beyond the immediate project requirements.
I have also been encouraged by the company's commitment to supporting future talent through graduate programmes, apprenticeships, and engagement with schools and universities. Entering the job market can be particularly challenging for young people, and I appreciate the investment Balfour Beatty makes in providing opportunities for individuals at the start of their careers. This helps to create pathways into the industry and supports the development of the next generation of professionals.
More broadly, there appears to be a strong culture of giving back to communities, supporting charitable initiatives, and encouraging employees to make a positive contribution beyond their day-to-day responsibilities. While I am still developing my understanding of the full range of CSR activities across the business, my experience so far has been very positive and demonstrates a genuine commitment to responsible and sustainable business practices.
Recommendations & Advice
Would you recommend Balfour Beatty to a friend?
Yes
Why?
I would absolutely recommend Balfour Beatty to a friend and, in fact, I already have on several occasions. Throughout my time on the graduate programme, I have had a very positive experience and have spoken highly of both the organisation and the opportunities it provides to friends, peers, and others interested in pursuing a career within the industry.
One of the main reasons I would recommend Balfour Beatty is the supportive working environment. From the moment I joined, I have felt welcomed by colleagues and encouraged to contribute, despite being at an early stage in my career. I have consistently received support from my manager, the graduate community, and the wider team, which has helped me build confidence, develop professionally, and take ownership of meaningful work. As someone who understands how competitive the graduate job market can be, I particularly value the investment Balfour Beatty makes in developing early-career professionals. The combination of professional development opportunities, supportive colleagues, meaningful responsibility, and a positive culture makes it an organisation that I would confidently recommend to others seeking to start or progress their career.
How well did the role match your expectations based on the recruitment process?
5/5
I would rate this highly, as the role has met and, in many respects, exceeded my expectations. Prior to joining Balfour Beatty, my academic background was not directly related to business improvement or the construction industry, so I entered the graduate programme with an open mind and an expectation that there would be a significant learning curve. While I did not have a detailed understanding of what the day-to-day responsibilities of a Business Improvement role would involve, the recruitment process accurately conveyed that the position would provide exposure to a wide range of projects, opportunities for development, and the chance to make a meaningful contribution to the business. My experiences mentioned in other boxes have, I hope, reflected this reality. Naturally, there have been areas where I have needed to develop new skills and knowledge, particularly in understanding the industry, operational processes, and improvement methodologies. However, I have been well supported throughout this journey.
When considering the recruitment & onboarding process, have you any specific tips or advice you would give to others applying to Balfour Beatty?
My advice to anyone considering a role at Balfour Beatty would be not to be discouraged if your academic background is not directly related to construction or engineering. My own academic studies focused on something so different, but I found that many of the skills developed through my education, such as critical thinking, stakeholder engagement, research, communication, and problem-solving, are highly relevant within the business. But aside that, the reason why I studied in the first place could still be met. I could talk all day about this realisation honestly. I would also encourage applicants to think beyond the immediate role and consider the wider impact of the work. One of the most valuable pieces of advice I received during my time here was that working in infrastructure is ultimately about serving communities and improving people's lives. Whether through delivering transport networks, improving safety, supporting sustainability initiatives, or creating opportunities for future generations, the work has a tangible and lasting impact on society (again, would be happy to commend the words of my line manager). For onboarding, my advice would be to take advantage of the people around you. Colleagues across the business have been incredibly approachable and supportive, and asking questions early helped me build both confidence and understanding. The learning curve can be steep, particularly for those joining from a non-traditional background, but the support network available makes that transition much easier.
Overall, my experience has shown that Balfour Beatty values potential, attitude, and a desire to make a positive difference just as much as previous industry knowledge, which is one of the reasons I would encourage others to apply.
