Business Tax intern Review

The role was varied, and my day-to-day work changed from one day to the next. Depending on the day, I prepared tax computations, created presentations, completed HMRC forms, contacted HMRC by telephone on client matters, and drafted emails to clients and colleagues. I also supported colleagues in the GI3 team during part of the placement.

In the first two weeks I was given a good level of responsibility. During weeks three and four, the workload reduced significantly. I asked team members for work approximately every 30 minutes, but there was often little available. I therefore offered support to other teams and assisted colleagues in GI3, although that work was also limited and was completed fairly quickly. I remained proactive throughout, and I believe that with a more even distribution of work I could have demonstrated a higher level of responsibility.

I developed both interpersonal and technical skills during the placement. My communication improved through working with colleagues at different levels, including contacting HMRC by telephone and drafting emails to clients and team members. I also became better at understanding different people's perspectives and adapting how I work with them. On the technical side, I significantly developed my Excel skills, particularly while supporting the GI3 team, where I worked extensively in spreadsheets. I also strengthened my research skills, as I regularly had to research topics independently and find the answers myself.

For the most part, I received good support and guidance during the placement. Whenever I asked questions, they were answered helpfully and thoroughly. However, I found it difficult that this was later reflected negatively. Throughout the internship I was encouraged to keep asking questions and was told that mine were good and insightful, yet my final feedback stated that I sometimes asked questions without first attempting the work myself. This was not the case, as I only asked once I had tried the task and was still unable to progress. I also felt there was some inconsistency in the support provided. For example, a list of preparation questions for the close-out conversation was given to other interns, but I did not receive it until another intern told me about it. I would suggest ensuring that all interns receive the same information at the same time.

The culture in the Aberdeen office was positive. Because the teams sat together, the atmosphere felt open and collaborative, and I felt comfortable approaching almost everyone without hesitation. This made it easy to ask questions, build working relationships and feel part of the team during the placement.

enjoyed the placement overall, particularly the amount I was able to learn and the opportunity to carry out a lot of independent research, which I found rewarding. There were some inconsistencies that I would suggest addressing for future interns, for example the differences between the verbal and written feedback I received. Clearer, more consistent communication would help interns understand how they are performing while there is still time to act on it. Despite this, I am grateful for the experience and what it taught me.

Yes