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Clinical Research Support Worker Review

at Northern Care Alliance

Placement (10 Months+)

Research

Salford, UK

Review Submitted: September 2026

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
4.3/5 - Skills Development
5/5 - Support and Guidance
3.3/5 - Company Culture
4/5 - Overall Experience
2/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

During my placement as a Research Support Worker at Salford Royal Hospital, I supported the day-to-day delivery of clinical research studies across the hospital. My role involved assisting with participant recruitment and coordination, approaching and supporting patients, completing research documentation, maintaining study trackers and databases, and assisting with sample collection and processing where required. I also gained experience using systems including EPR, REDCap, Edge and PatientCentre, while working in line with research protocols, Good Clinical Practice and local procedures.

Were you given much responsibility during your placement / internship?

Yes. I was given a good level of responsibility, particularly as my placement progressed. I was trusted to work independently on a range of research tasks, while knowing when to seek support from the wider research team. This included coordinating recruitment activity, maintaining accurate study records and trackers, supporting patient-facing research activity, assisting with sample processing and contributing to the organisation of study visits. I also had opportunities to communicate with research nurses, clinicians and other members of the multidisciplinary team. The placement allowed me to develop confidence in taking ownership of tasks while maintaining patient safety, confidentiality and research standards.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Yes, I have developed a wide range of skills throughout my placement. I have strengthened my communication and interpersonal skills through regular interaction with patients, research nurses, clinicians and other members of the multidisciplinary team. I have become more confident communicating with patients in different situations, particularly when explaining research and helping patients feel comfortable during research procedures.
I have also developed practical research and laboratory skills, including venepuncture, sample collection and processing, pipetting, plasma separation and handling different types of biological samples. I have gained experience using research and hospital systems such as REDCap, Edge, EPR and PatientCentre, as well as maintaining accurate study documentation and recruitment trackers.
The placement has also improved my organisation, time management and ability to prioritise tasks, particularly when supporting multiple studies and managing competing demands. I have developed a better understanding of Good Clinical Practice, research governance, patient confidentiality and the importance of accurate data collection. Overall, the placement has made me more confident, independent and adaptable within a healthcare research environment.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

4/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

3/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I received a good balance of support and independence throughout my placement. At the beginning, I was given clear guidance and training on the role, research protocols, relevant systems and procedures, which helped me understand my responsibilities and work confidently. As I became more familiar with the team and studies, I was trusted to take greater ownership of my work and complete tasks independently.
The research team were approachable and supportive whenever I had questions or needed clarification, and I received feedback throughout my placement which helped me improve. I particularly valued being able to learn from experienced research nurses, clinical staff and other members of the team. This balance of guidance and independence helped me develop confidence while understanding when it was appropriate to ask for support.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

The culture within the research team was welcoming, supportive and collaborative. I felt comfortable asking questions and seeking advice, and everyone was approachable and willing to share their knowledge and experience. Although the work could be busy, the team maintained a positive and friendly atmosphere and supported one another when priorities changed or workloads increased.
I particularly appreciated how patient-centred the team were. There was a strong emphasis on treating patients with respect, making them feel comfortable and ensuring they understood what was happening. I also felt included as a member of the team rather than simply being treated as a placement student, which helped me become more confident and engaged in my work.
Overall, the placement provided a positive working environment where I felt supported, valued and able to develop both professionally and personally.

How would you rate the inclusiveness of the culture?

4/5

How would you rate the social opportunities?

3/5

How would you rate the diversity initiatives?

3/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

3/5

Overall Experience

To what extent did you enjoy your placement / internship?

I thoroughly enjoyed my placement and found it to be a very valuable experience. It gave me the opportunity to apply what I had learned academically in a real healthcare environment while developing new practical, research and patient-facing skills.
I particularly enjoyed being part of the research team and seeing how clinical research is delivered in practice, from identifying and supporting participants through to data collection and sample processing. I also valued the opportunity to work alongside experienced research nurses, clinicians and other healthcare professionals, which helped me understand the different roles involved in delivering high-quality research.
The placement challenged me to become more independent, organised and confident in my communication, while also reinforcing my interest in working within healthcare science and research. I am very grateful for the experience and for the support I received from the team throughout my placement.

Please rate your level of enjoyment on your placement / internship

4/5

Please rate how your experience met your expectations

4/5

Recommendations & Advice

Would you recommend Northern Care Alliance to a friend?

Yes

What advice would you give to others applying to Northern Care Alliance

I would encourage anyone applying to the Northern Care Alliance to make the most of the opportunity to learn from the people around them and to be open to getting involved in different areas of the role. It is helpful to be proactive, ask questions and take an interest in how the wider team works.
I would also recommend being prepared to step outside your comfort zone. The placement provides opportunities to develop both practical and interpersonal skills, so being willing to try new tasks and take on responsibility can make the experience even more valuable. Most importantly, I would encourage applicants to be approachable, reliable and patient-centred, as these qualities are highly valued within a healthcare environment.

Future Career Prospects

Please rate the future employment prospects at Northern Care Alliance

2/5

Did you receive an offer to return as a graduate?

No
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