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Football Services and Operations Assistant Review

at Essex County Football Association

Placement (10 Months+)

Business Operations, Customer Service

Chelmsford, UK

Review Submitted: July 2026

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
4.8/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
3/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Using Data System Power BI to transform Raw data into visual models to monitor Safeguarding qualifications and DBS status of all adults operating in Youth Football in any capacity across Essex, and achieving significant improvements in compliancy across all metrics
Assisting the Football Services team in delivering 26 competitions across the whole of Essex, the “County Cups” including managing logistics of venues, referees, and other statistics from each game in each competition, as well as analysing data to measure the performance of each cup with regards to entry numbers, fixtures completed and disciplinary administration in comparison to past seasons.
Taking responsibility for many operations tasks within the business, including ordering office supplies, organising and sorting post in/out of the office, using BT Cloud work to track and administrate data for all calls handled by the business.

Were you given much responsibility during your placement / internship?

I felt I was given a high level of responsibility here at Essex FA, having the mandate to assist in delivering our 26 County cup competitions. This was a intense workload throughout the year, especially when it came to the period our finals were. I was also responsible for other business operations tasks such as orders for office supplies, setting up new staff 's laptops and other IT tasks for the business

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

I have learnt a lot in my year at Essex County FA, from Customer Relationship management systems and portals, to answering phone calls to the business, developing existing skills in Microsoft office and Excel, and other Microsoft data systems such as PowerBI

How would you rate the training provided during your experience?

4/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

The staff at Essex FA were very welcoming and always open to answering any queries I had. I settled in very quickly because of this and felt as if I was part of the team from minute one.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

There is always a good mix of characters in the office and it is always a pleasant and enjoyable working environment. I looked forward to being in the office everyday and this felt like a true sense of belonging within the business

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

Overall my experience at Essex County football association has been a brilliant experience, and I am looking forward to using the skills and adeptness I have learnt in my year in the industry in my final year of study and my future career. I come into my final year of study more prepared, more knowledgeable and more employable. I would say that overall it has been a great success for my career development.

Please rate your level of enjoyment on your placement / internship

5/5

Please rate how your experience met your expectations

5/5

Recommendations & Advice

Would you recommend Essex County Football Association to a friend?

Yes

What advice would you give to others applying to Essex County Football Association

Don't be a stranger, introduce yourself to the team and what you would like to achieve working fior them.

Future Career Prospects

Please rate the future employment prospects at Essex County Football Association

3/5

Did you receive an offer to return as a graduate?

No
In This Review
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