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Mentor Review

at City Year UK

Placement (10 Months+)

Teaching, Voluntary

Smethwick

Review Submitted: July 2026

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

7:45–8:15 AM – Arrival and Preparation
Arrive at school.
Meet with the pastoral team or City Year colleagues.
Review the day's timetable, student priorities, and any safeguarding or attendance updates.
Prepare resources for mentoring sessions or interventions.
8:15–8:45 AM – Student Arrival
Welcome students at the school gates.
Help create a positive start to the day.
Check in with students who may need additional emotional or academic support.
8:45–9:00 AM – Form Time
Support the tutor group.
Assist with registration.
Encourage good attendance, punctuality, and organisation.
9:00–12:00 PM – Classroom Support Throughout the morning you may:
Support teachers during lessons.
Work one-to-one with students who need extra help.
Lead small group literacy or numeracy interventions.
Help students stay engaged and manage behaviour positively.
Record observations for teachers and pastoral staff.
12:00–12:45 PM – Lunch Duty
Supervise social areas.
Run lunchtime clubs (sports, games, homework, reading, or wellbeing).
Build positive relationships with students in a less formal setting.
12:45–3:00 PM – Afternoon Lessons
Continue classroom support.
Deliver mentoring sessions.
Meet individually with assigned students to discuss:
Attendance
Behaviour goals
Organisation
Confidence
Academic progress
Liaise with teachers regarding student progress.
3:00–4:00 PM – Enrichment and After-School Activities
Help run homework club.
Support revision sessions.
Organise sports or enrichment activities.
Continue mentoring where needed.
4:00–4:30 PM – Planning and Reflection
Update mentoring records.
Complete any safeguarding or behaviour logs.
Meet with staff to discuss student progress.
Plan interventions and resources for the following day.
Key Responsibilities Throughout the Week
Building trusting relationships with students.
Supporting learning in lessons.
Delivering targeted interventions.
Encouraging attendance and positive behaviour.
Supporting students' wellbeing and confidence.
Working closely with teachers, pastoral staff, and safeguarding leads.
Helping with school events, trips, assemblies, and reward activities when required.

Were you given much responsibility during your placement / internship?

A lot of responsibility

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Yes

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

A lot

How would you rate the support and guidance from your line manager?

3/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

Its like a secret organisation with a different way of life.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

I enjoyed it a lot

Please rate your level of enjoyment on your placement / internship

5/5

Please rate how your experience met your expectations

5/5

Recommendations & Advice

Would you recommend City Year UK to a friend?

Yes

What advice would you give to others applying to City Year UK

Be prepared to step out of your shell. You can't do this job by being closed and shy

Future Career Prospects

Please rate the future employment prospects at City Year UK

5/5

Did you receive an offer to return as a graduate?

Yes
In This Review
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