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Apprentice Review

at Toolstation

Level 2 Apprenticeship

Sales

Ilford, Greater London

Review Submitted: May 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5
Sales customer service organisation of the warehouse and time keeping

To what extent do you enjoy your programme?

5/5
I had a really great team of staff members helping me throughout my apprenticeship and also a great teacher (tutor) very professional helpful in all aspects of teaching and providing support as well as clear communication and always going above and beyond .

Skills Development

Have you learnt any new skills or developed existing skills?

5/5
I learned many new sales skills and techniques from webinars as well as from first hand experience during my time

Structure and Support

How well organised/structured is your programme?

5/5
The staff in the store was very helpful,
As well as my tutor amazing teacher very organised and helpful when I needed help her communication was clear too.

How much support do you receive from your employer?

5/5
A lot from my manager helpful giving me time and support when needed .

How much support do you receive from your training provider when working towards your qualifications?

5/5
My tutor was honestly amazing I couldn’t have asked for a better tutor .

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5
My job role is basically sales and it helped a lot being taught new tactics and different type of customers how to help and handle situations .

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Recommendations & Advice

Would you recommend Toolstation to a friend?

Yes

Why?

If all the teachers are like my tutor I’d 100% recommend this apprenticeship to them as the whole process tasks learning uploading meetings was very professional clear understanding and helpful throughout all of it .

What tips or advice would you give to others applying to Toolstation?

Be open minded to learning new skills and techniques and take all the support that’s given you’ll have a good time .
In This Review
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