Learning and development officer Review
at Lancashire County Council
Degree Apprenticeship
Government
Preston
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Creating Digital learning , E-Learning , videos , training guides
To what extent do you enjoy your programme?
5/5
Its been a fantastic programme. That has helped me develop my career within the organisation.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Through my Level 5 Digital Learning Designer apprenticeship, I have developed strong skills in digital learning design, accessibility, and project management. I have applied learning theories and structured design models such as ADDIE to create inclusive, user‑centred learning solutions aligned to organisational needs. The apprenticeship strengthened my ability to manage digital learning projects, collaborate effectively with stakeholders and SMEs, and communicate clearly throughout the design process. It also embedded reflective practice and continuous professional development, enabling me to evaluate and improve the quality and impact of digital learning experiences in my role.
Structure and Support
How well organised/structured is your programme?
5/5
Through my Level 5 Digital Learning Designer apprenticeship, I have developed strong skills in digital learning design, accessibility, and project management. I have applied learning theories and structured design models such as ADDIE to create inclusive, user‑centred learning solutions aligned to organisational needs. The apprenticeship strengthened my ability to manage digital learning projects, collaborate effectively with stakeholders and SMEs, and communicate clearly throughout the design process. It also embedded reflective practice and continuous professional development, enabling me to evaluate and improve the quality and impact of digital learning experiences in my role.
How much support do you receive from your employer?
5/5
The apprenticeship programme was well structured, with a clear learning journey that progressively built my knowledge, skills, and confidence over time. The blend of online modules, live workshops, coaching sessions, and workplace application allowed theory to be applied directly to real projects. Content was sequenced logically from foundational learning design principles through to project management, quality assurance, and reflective practice, which supported steady progression and avoided overload. Regular reviews and portfolio milestones provided clear direction and helped maintain focus on both development and end‑point assessment preparation.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received strong and ongoing support from my employer throughout the apprenticeship. This included protected time for off‑the‑job training, encouragement to apply learning directly to live workplace projects, and regular check‑ins with my line manager to review progress and development. I was supported to build my portfolio, seek feedback, and engage with stakeholders across the organisation, which helped strengthen both my confidence and the quality of my work. This consistent support played a key role in enabling me to successfully progress through the programme alongside my day‑to‑day role.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification through the training provider has significantly helped me perform better in my role. It strengthened my understanding of digital learning design, learning theory, and accessibility, which I have been able to apply directly to real workplace projects. The programme encouraged a more structured and reflective approach to my work, improved my confidence in managing learning design decisions, and enhanced my ability to collaborate effectively with stakeholders. Overall, the learning was highly relevant and has had a clear, positive impact on the quality and effectiveness of my practice.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are a range of extra‑curricular activities available at work. These include professional communities of practice, such as learning and digital skills networks, where staff share updates, good practice, and resources. There are also wellbeing initiatives, staff networks (for example LGBTQ+ and wellbeing events), webinars, and online learning events that staff are encouraged to participate in. These opportunities support both professional development and wider engagement across the organisation, alongside optional social and wellbeing activities
Recommendations & Advice
Would you recommend Lancashire County Council to a friend?
Yes
Why?
I would recommend my organisation because it offers a supportive and inclusive working environment with strong opportunities for professional development. There are well‑established communities of practice, staff networks, and wellbeing initiatives that encourage collaboration, learning, and knowledge sharing across teams. I am supported to engage in training, apply new skills to real projects, and access networks and events that support both my professional growth and personal wellbeing, which makes it a positive place to work.
What tips or advice would you give to others applying to Lancashire County Council?
My advice to anyone applying to Lancashire County Council would be to take time to understand the organisation’s values and the scale of its services, and to show how your skills align with supporting local communities. Be open to learning and development, as LCC offers strong opportunities for training, progression, and gaining experience across a wide range of services. It also helps to demonstrate collaboration, adaptability, and a willingness to engage with colleagues across teams, as working relationships and shared learning are an important part of the culture.
