Business Space Property Management Review

I am an Apprentice Surveyor within the Commercial and Industrial Property Management team at Savills. My role involves supporting the day to day running of properties to ensure they are managed efficiently, remain compliant, and meet both client and tenant requirements.
On a day-to-day basis, my responsibilities include dealing with tenant queries, coordinating maintenance issues, and liaising with contractors to ensure repairs are completed. I assist in the preparation and issuing of service charge budgets and help monitor expenditure throughout the year. I also undertake property inspections to ensure buildings are being maintained in accordance with lease obligations and report on any issues identified. These tasks support the smooth operation and professional management of the property portfolio while contributing to my ongoing development as part of the apprenticeship.

The programme is well organised and structured, particularly for someone at an early stage in their career. As a first year apprentice, having a clear framework between work responsibilities, academic learning, and on-the-job training has been very helpful. The combination of structured study, regular support from my manager and team, and exposure to day-to-day property management tasks allows me to develop gradually and build confidence over time. Overall, the programme provides a supportive and manageable structure that supports both learning and professional development.

I receive a good level of support from my employer. As part of the programme, I am buddied up with another apprentice, which has been particularly helpful as it provides day to day guidance and reassurance from someone at a similar stage in their career. In addition to this, there is always support available from experienced surveyors and wider support staff within the team, who are approachable and willing to help with queries or provide guidance when needed. This supportive environment has helped me to settle into the role, build confidence, and develop my skills effectively as a first-year apprentice.

I receive a good level of support from my training provider while working towards my qualifications. Through the University of the Built Environment (previously UCEM), I have an Apprenticeship Outcomes Officer who regularly checks in with both me and my line manager to go through my progress and make sure I’m on track. I also receive support from my lecturers and other university support teams, who are there to help if I have any questions about coursework or my studies. This support has been really helpful in balancing work and learning during my first year.

The Real Estate Management course links closely to the work I am doing day to day as an Apprentice Surveyor, particularly within commercial and industrial property management. Topics covered in my studies, such as leases, service charges, property management principles, and professional practice, help me better understand the reasons behind the tasks I complete at work. This has made me more confident in dealing with tenant queries, assisting with service charge budgets, and understanding property inspections. As a first-year apprentice, the qualification is helping me build a strong foundation of knowledge that I can apply directly to my role and continue to develop as I gain more experience.

Yes

I would recommend Savills because of the size and scale of the company and the opportunities that come with it. Savills is a global business with a wide range of teams, sectors, and locations, which means there are lots of chances to grow, develop, and move within the company over time. As an apprentice, it’s reassuring to know that there are clear career pathways and long‑term opportunities, whether that’s progressing professionally, gaining qualifications, or working in different areas of the business. The supportive environment and exposure to such a large organisation make it a great place to start a career.