Business Administration Review
at Telappliant
Level 3 Apprenticeship
Customer Service
Stafford
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I provide day-to-day admin and customer support, acting as a main point of contact for customers and internal teams. Manages communications, service tickets, orders, billing, and stock while keeping records accurate and following company procedures. Supports service delivery, sales, and procurement, helps track deadlines, and contributes to the smooth running of the office.
To what extent do you enjoy your programme?
5/5
I found the programme very engaging and knowledgeable throughout. It had a lot of different aspects to explore and I enjoyed the challenge of many of the tasks givenn!
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I feel more confident with public speaking along with the ability to engage in conversations with a wide range of people. This has helped me feel more confident within my job role.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
I received a huge amount of support from my employer. Anytime I was stuck on course work my colleagues would always be there to share their experiences and knowledge.
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Telappliant to a friend?
Yes
Why?
This company thrives on the happiness of its employees and customers. With a strong support system I would recommend Telappliant to anyone who would love to work in this field.
What tips or advice would you give to others applying to Telappliant?
To be yourself, authenticity is what shines bright between colleagues.
