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Higherin

Business Support Assistant Review

at Department for Education

Higher Level Apprenticeship

Business Operations

Bristol

Review Submitted: April 2026

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I enjoy my role the variety of my role and the areas of learning and development I am given by undertaking my Operations Manager Apprenticeship Level 5. I am really enjoying the course, content and have built up a good professional working relationship with my Tutor. I am covering all aspects of Operations Management and I am able to transfer these skills to use in my day to day role. I am looking forward to completing this apprenticeship and what opportunities this may bring for me in the future.
To what extent do you enjoy your programme?
4/5
I enjoy my role the variety of my role and the areas of learning and development I am given by undertaking my Operations Manager Apprenticeship Level 5. I am really enjoying the course, content and have built up a good professional working relationship with my Tutor. I am covering all aspects of Operations Management and I am able to transfer these skills to use in my day to day role. I am looking forward to completing this apprenticeship and what opportunities this may bring for me in the future.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have developed skills and learnt new skills all have been so valuable in my current role and will be for the future.

Structure and Support

How well organised/structured is your programme?
5/5
My Tutor is excellent we have a great working relationship and he is very supportive.
How much support do you receive from your employer?
5/5
I am very happy I have been given this opportunity and I plan on making the most of it and learning all I can.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My Tutor is excellent we have a great working relationship and he is very supportive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I am hopeful this apprenticeship will help me in gaining new skills and opportunities for future progression throughout my career.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes there a number of opportunities available.

Recommendations & Advice

Would you recommend Department for Education to a friend?
Yes
Why?
Great place to work, supports learning and development and helps with getting the best out of their employees.
What tips or advice would you give to others applying to Department for Education?
Highlight your experience and skill set in your application.
In This Review
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