Senior Content Delivery Advisor Review
at Department for Education
Higher Level Apprenticeship
PR and Communications
Newcastle upon Tyne
Review Submitted: March 2026
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
In my role, I’ve grown a lot in both confidence and capability. Managing mailouts, processing data, and running the customer help centre has taught me how to work efficiently, communicate clearly, and stay calm under pressure. I’ve enjoyed becoming a reliable point of contact for customers and colleagues, and I’m proud of the accuracy and care I bring to every task.
To what extent do you enjoy your programme?
4/5
Alongside my day‑to‑day responsibilities, completing my Level 4 PR and Communications apprenticeship has been a big achievement. It’s helped me develop a stronger understanding of audiences and improved the way I approach written and digital communication. Balancing my studies with my workload has shown me how much I’m capable of, and it’s made me even more motivated to keep building my skills and progressing in my career.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Structure and Support
How well organised/structured is your programme?
3/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend Department for Education to a friend?
Yes
Why?
Because its a great place to work
What tips or advice would you give to others applying to Department for Education?
Just apply
