HR Assistant Review

Item: HR Assistant at South Kesteven District Council
Rating: 5
Author: Anonymous

at South Kesteven District Council

Level 3 Apprenticeship

Human Resources

Grantham

Review Submitted: March 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

The role provides comprehensive HR administrative support across the entire employee lifecycle, including recruitment, onboarding, contracts, payroll changes, absence management and employee relations. It acts as a first point of contact for HR queries, manages shared inboxes, maintains GDPR‑compliant records, and produces essential HR documentation. Responsibilities include supporting new starters and leavers, coordinating occupational health referrals, generating reports, raising purchase orders, and assisting with HR initiatives. The role also involves iTrent system administration—updating employee and contractual information, processing starters and leavers, supporting users, maintaining system accuracy, and assisting with system development and upgrades.

To what extent do you enjoy your programme?

5/5

The apprenticeship is allowing me to build essential practical skills and knowledge through a combination of on‑the‑job experience and guided learning. I have gained a better understanding of my day yo day responsibilities.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have developed a great confidence in supporting managers with queries, our new stater on boarding process and understanding the HR law.

Structure and Support

How well organised/structured is your programme?

5/5

Online sessions every two weeks, allows me to fit it around work and gives me enough time to complete OTJ tasks.

How much support do you receive from your employer?

5/5

I am able to get involved in new projects to support my apprenticeship work.

How much support do you receive from your training provider when working towards your qualifications?

5/5

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Yes, a great variety of wellbeing events, from exercise challenges to art and craft sessions, staff awards evenings, awareness days.

Recommendations & Advice

Would you recommend South Kesteven District Council to a friend?

Yes

Why?

Employees are supported well, there is a good morale, you enjoy coming into work, good modern offices, good range of wellbeing activities and support, good learning and development opportunities.