Senior Support Worker Review

My role is a senior support worker, and I handle a wide range of day-to-day responsibilities. This includes leading a team of support workers, planning and organising the day, and supervising the team to ensure everything runs smoothly. I also provide direct support to the people we support, complete finance and medication checks, and regularly review and update support plans, alongside many other responsibilities.

Overall, I found the programme to be well organised and supportive. I was given the time I needed to complete all my units to a high standard while still keeping up with my day-to-day responsibilities at work. The structure suited my way of working, as I was trusted to manage and complete my tasks independently, as long as they were finished within the given timeframe.

I’m really grateful for the support I received throughout my course. My deputy manager made sure I had the time I needed to complete it, even during a challenging period in the home. I also had consistent support from my team, and both my manager and deputy worked closely with me in areas where I lacked experience. Their guidance made a significant difference and helped me develop my skills with confidence.

I feel I received all the support and guidance I needed from my tutor. She worked with me throughout both my Level 3 and Level 4, offering valuable advice and helping me identify areas for improvement. She took the time to understand how I work best and adapted her approach, providing targeted support where I needed it most.
During a particularly difficult time, when I lost a family member and had to pause my Level 3, she was incredibly understanding and supportive. She gave me the space I needed without any pressure, while still encouraging me to continue when I felt ready. With her support, I went on to complete my Level 3 with a distinction, which I’m really proud of. Overall, I felt consistently supported whenever I needed it.

I feel that the qualifications I have gained through my training provider have significantly supported me in improving the way I work and the quality of care I provide. They have strengthened my confidence in my role as a senior support worker and helped me develop a more effective and person-centred approach when supporting individuals.
The learning has also motivated me to continue progressing in my career and to keep developing my skills so I can make a positive difference to as many people as possible. I would strongly encourage others to invest in their own development, as I believe it directly improves both practice and outcomes for the people we support.

Yes

I would confidently recommend a career at Voyage, as I genuinely feel the organisation makes a real difference in supporting individuals to live their lives to the fullest. The work we do is meaningful, and it’s rewarding to be part of a team that positively impacts people’s lives every day.
Like any organisation, there is always room for growth and improvement, but a strong, supportive team is what truly drives a company forward. I have been with Voyage for over 10 years, and during that time I have seen the value of the work we do. I look forward to continuing to grow with the company and seeing it develop even further in the future.