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Apprentice Sales Assistant Review

at Savers Health and Beauty Ltd

Level 2 Apprenticeship

Customer Service

Wantage

Review Submitted: March 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
On a day-to-day basis I will go on tills and serve all our customers, ensuring I am providing excellent customer service and offering products that have great deals on. When we have delivery days, I help unload all the stock out in the right aisles, and make sure all the floors are clear and obstruction free. When doing delivery, we ensure to stock rotate, so all the products are in date, as well as organising it neatly and so it doesn’t cause damage to the packaging or stock. I also take part in completing date codes. This is where we check that all our items are in date, or if they need to be reduce. As well as this, I do price checks, pick lists and zero to zero, to ensure all our shelves are full and looking attractive to customers.
To what extent do you enjoy your programme?
5/5

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I’ve developed more confidence and my customer service has improved by meeting customer needs by asking relevant questions. I have turned challenging situations into positive outcomes.

Structure and Support

How well organised/structured is your programme?
5/5
The programme is very organised. Me and assessor had meetings every 4 weeks, and I was able to contact her if I needed extra help and she would reply straight away, if not that same day. My assessor helped me understand everything I needed to know and made my online learning very clear and easy, on what needed to be completed.
How much support do you receive from your employer?
5/5
My employer was very supportive in my apprenticeship. She would ensure I always did my training and gave me the correct amount of time, as well giving me opportunities to learn new skills on the shop floor. She and my assessor would also work together, to help me with my targets and training.
How much support do you receive from your training provider when working towards your qualifications?
5/5
See above comments, my assessor was very supportive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I learnt a lot of new skills, whether that be on online training or given opportunities on the shop floor.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Around the Christmas period, we do competitions on which store can sell the most SAS (products on offer) and whoever gets the highest wins a prize. This prize changes once a week, throughout December.

Recommendations & Advice

Would you recommend Savers Health and Beauty Ltd to a friend?
Yes
Why?
It’s a good environment to work in and you are earning while you’re learning. We also get bonuses for our achievements.
What tips or advice would you give to others applying to Savers Health and Beauty Ltd?
Advice I would give would be always follow your assessors guidance and it is academic as well as on the shop floor learning, so you are on your feet a lot.
In This Review
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