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Higherin

Deputy Service Manager Review

at VOYAGE Care

Higher Level Apprenticeship

Social Work

Berrow, Somerset

Review Submitted: March 2026

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I oversee the service in the managers absence, lea the team, coach and mentor the staff and seniors, cover shift leading weekly and in seniors absences
To what extent do you enjoy your programme?
4/5
I enjoyed it, learning new things that I can implement within my job

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learned lots of new skills and also developed on what I learned on my level 3 course at college

Structure and Support

How well organised/structured is your programme?
4/5
It started off quite confusing but once I got a regular tutor then it worked well
How much support do you receive from your employer?
5/5
My employer supported me to be able to take part in things to go towards my OTJ hours
How much support do you receive from your training provider when working towards your qualifications?
5/5
I had monthly meetings with my tutor and she was on emails to answer any questions in between
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
everything that I have learned I am able to apply to my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that I am aware of

Recommendations & Advice

Would you recommend VOYAGE Care to a friend?
Yes
Why?
It is a good place to work, you are looked after, we have great teamwork in the home that I work in
What tips or advice would you give to others applying to VOYAGE Care?
It is a very rewarding job if you apply yourself to it
In This Review
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