Delivery Manager Review
at The Co-op
Higher Level Apprenticeship
Logistics and Operations
Manchester
Review Submitted: February 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
The programme is structured around workplace‑relevant modules—including finance, marketing, and operational strategy—which have each contributed directly to my growth as a colleague and a manager. Applying these modules in real time within my role has helped me deepen my understanding of key business functions, improve decision‑making, and strengthen my operational capability. This blend of academic theory and practical experience has been central to my development and has allowed me to proactively contribute to continuous improvement within the organisation.
To what extent do you enjoy your programme?
Skills Development
Have you learnt any new skills or developed existing skills?
It has also enhanced my capability as a project manager—improving my ability to plan, organise, and deliver complex workstreams. Importantly, the programme has given me the confidence to lead and chair meetings effectively, ensuring discussions are productive and that teams remain aligned on objectives. Overall, the learning has significantly supported my professional growth and expanded my leadership skillset.
Structure and Support
How well organised/structured is your programme?
How much support do you receive from your employer?
I’m also empowered to manage my own diary, which gives me the flexibility to allocate the time I need to complete my coursework alongside my role. Overall, the level of support—both formal and informal—has been instrumental in helping me succeed on the programme.
How much support do you receive from your training provider when working towards your qualifications?
As I approach my end‑point assessment, I feel well supported and confident in my ability to achieve the result I’m aiming for. The combination of regular guidance, accessible resources, and high‑quality teaching has made a significant difference to my overall learning experience.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
The course has also broadened my perspective of the organisation as a whole. I now have a much clearer understanding of how each department contributes to our shared goals, which has strengthened my ability to collaborate effectively across functions. This wider strategic awareness has directly enhanced my performance in my current role and improved the way I approach project delivery and leadership.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
There are also opportunities to get involved in wider Co‑op events, including working in our festival stores at major events like Glastonbury and Download. These activities have helped me build relationships across the business, contribute to meaningful causes, and feel even more connected to the organisation’s values.
Recommendations & Advice
Would you recommend The Co-op to a friend?
Why?
Throughout my career, I’ve been fully supported and encouraged to explore a “squiggly” career path, which has allowed me to follow my passions and grow in ways I never expected. The Co‑op has given me countless opportunities to take part in incredible experiences while feeling part of something much bigger.
Overall, it’s an organisation that invests in its people, celebrates individuality, and creates an environment where you can thrive both personally and professionally.
What tips or advice would you give to others applying to The Co-op?
I’d also encourage applicants to be open to learning and development. The Co‑op offers a huge range of opportunities, and having a growth mindset will help you make the most of them. The Co‑op is a place built on teamwork and people helping one another, so being someone who works well with others and communicates openly will help you fit in and thrive.