Future Leaders Summer Intern Review

During my Summer Internship in the Worldwide Airports department, I supported global station operations and helped roll out a new training platform. My daily tasks involved regular communication with airport managers across various countries, allowing me to build strong professional relationships. I contributed to ongoing projects, gained insight into international airport operations, and developed my communication and organisational skills. This role gave me a valuable understanding of how global teams collaborate in a fast-paced environment.

I wasn’t sure how much responsibility we’d be given over the 10 weeks, but I was pleasantly surprised to be thrown straight into the deep end. Early on, I was trusted to host a regional call independently, engaging with airport managers and leading discussions. I was given full scope to contribute meaningfully, which boosted my confidence and made me feel like a valued part of the team. The trust placed in me was incredibly empowering.

Throughout my internship, I developed key professional skills, especially in communication and leadership. Although I’ve always enjoyed speaking with people, I had to learn how to confidently initiate meetings, address performance gaps, and raise issues constructively. Working with global airport managers taught me how to navigate different working styles and build trust. These experiences helped me grow in assertiveness, problem-solving, and accountability—skills I’ll carry forward into any future role.

From my very first day at British Airways, I felt incredibly welcomed. Everyone I met went out of their way to offer support, creating a genuinely inclusive and approachable atmosphere. Whether it was a quick question or a bigger concern, I always felt comfortable reaching out to anyone. That openness made a huge difference in settling in quickly and feeling like a valued part of the team from the start.

I was always told that British Airways felt like a family, and that’s been proven true since day one. The atmosphere is incredibly supportive and collaborative, with a real sense of community across teams. Everyone is approachable, and there’s a genuine culture of helping each other succeed. Whether it’s a quick chat or a bigger challenge, there’s always someone willing to lend a hand. It’s a workplace where you truly feel like you belong.

I absolutely love my Internship here at British Airways, and I would strongly encourage anyone (not only if you have a passion for aviation) who is looking for a professional placement during their University studies, to apply. The opportunity brings a wealth of knowledge and opens you up to a professional world full of opportunity. From Engineering and business to operational placements, I am certain you would find a placement perfectly suited to you, within BA.

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