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Intelect UK

Business Administration Apprentice Review

at Intelect UK

Level 3 Apprenticeship

Business Operations

Middlesbrough

Review Submitted: May 2025

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a member of the Admin team, where I work in the office. During my day, I answer phone calls, book digs for the engineers, construct quotes, and carry out any necessary administrator tasks. I also involved in the social media and marketing of the company.
To what extent do you enjoy your programme?
4/5
I enjoy my apprenticeship programme. I find the college session beneficial, and I enjoy developing my skills inside the workplace. I enjoy the marketing side of my job the most, being able to create social media content and writing editorials for the website.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have developed my communication skills through, emails, telephone calls, and face-to-face meetings. I have learnt new technology skills on Canva, Excel, and behind the scenes on our website.

Structure and Support

How well organised/structured is your programme?
3/5
I believe my programme is structured effectively. I work 40 hours a week, with a Wednesday afternoon at college. My Thursday morning are dedicated to my college work, allowing me to complete my assignments and develop my skills.
How much support do you receive from your employer?
4/5
I receive efficient support from my employer. I can ask any questions and gain the support that I need. I have regular apprentice reviews and weekly discussions about social media plans.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a lot of support from my training provider. I get feedback from my assignments, and tools sent over that helps me revise. I can ask any questions and I will be given support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like it helps me to improve my communication skills, and how to self reflect on my performance. It also teaches me new skills such as ICT, change management, and project management. This helps me perform better as I have gained a wide range of skills in the industry.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We host charity events, as well as support local charities that employees can get get involved in. We also host celebratory events employees can attend, such as when we reached 25 years of Intelect, we hosted a ball. I also get to attend some marketing events like Apprenticeship Expos.

Recommendations & Advice

Would you recommend Intelect UK to a friend?
Yes
Why?
They have a great partnership with Middlesbrough College, meaning you can gain your qualifications while you work. They offer great support, and you can develop your skills whilst working.
What tips or advice would you give to others applying to Intelect UK?
When applying, you should make sure your CV is up to date, and you should respond to any deadlines promptly. You should make sure to be polite and friendly when communicating with the business, and gain a better understanding of what the company does.
In This Review
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