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British Airways

Ground Operations Work Experience Review

at British Airways

Work Experience

Logistics and Operations

Heathrow Airport (LHR), Hounslow, UK

Review Submitted: April 2025

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.4/5 - Overview of the Experience
5/5 - Skills Development
5/5 - Company Culture

Overview of the Experience

Please give an overview of what your work experience involved:
5/5
I was met with different areas of the Ground Operations team each day such as spending time with Aircraft Dispatchers and shadowing their role and learning about their responsibilities to being able to spend the day with baggage and loading as well as line engineers.
To what extent did you enjoy your work experience?
5/5
I absolutely loved it.
It was more interactive than I would have ever thought, each day we were on our feet doing something different and no day was ever the same. The staff at BA were amazing and enthusiastic to show us around and ensured we understood everything!
How well organised was your work experience?
5/5
Each day we had an itinerary of what we would be doing and what we would be visiting. It looked a bit like:
Day 1 - Heathrow T5 Tour
Day 2 - Dispatch
Day 3 - Control Centre and Baggage
Day 4 - Pushback and Loading
Day 5 - Line Maintenance
The plan for the week was flexible as well, our mentor tried his best to accommodate anything we wanted to see, such as pushback which he managed to fit in@
How much did your work experience help you in deciding on your future career path?
1/5
I always had a passion for aviation, however this work experience opened my eyes up to the different avenues within aviation that I previously didn't know about. I now have a solid understanding of the different areas of aviation and I'm looking deeper into those roles that I learnt about to possibly pursue them in the future!
Were you paid or reimbursed for this experience?
1/5
No, it was a voluntary experience that you would volunteer to attend.

Skills Development

What training and skills development did you learn from your work experience?
5/5
I learnt about the basic health and safety requirements needed when operating around aircraft. In addition to this, shadowing different departments allowed me to gain a solid understanding of how they operate and understand the various different software and technology they use

Company Culture

How much did you learn about the company culture and what it would be like to work there?
5/5
During my time at British Airways I got to see that their company values are constantly upheld and practiced, creating a safe space and friendly community for everyone. The staff are all friendly and made me feel as if I was part of the team and everyone was super accommodating.
Were there opportunities for networking and meeting other employees?
5/5
Yes! I got to meet so many employees and their different roles as well as speak to some current apprentices who I now connected with on Linkedin and can ask all the questions I like about aviation!

Recommendations and Advice

Would you recommend British Airways to a friend?
Yes
Why?
It gave me a great insight into aviation and helped me decide on a future career path in aviation. Apart from Ground Operations, there are so many other opportunities for work experience such as engineering, finance, data science and much more so it fits the needs of so many others who are interested in areas that are more analytical or technical!
What tips or advice would you give to others applying to British Airways?
-Give a clear motivation as to why you want to do the work experience
-Give a clear motivation as to WHY you want to do it with British Airways
-Be yourself, be authentic!
In This Review
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