Office Assistant Review
at Phoenix ME
Level 2 Apprenticeship
Customer Service
Aldgate, Greater London
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role as office assistant is to help out with the smooth running of day to day office tasks.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my programme. I have learnt a lot so far.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I feel as if I have learnt a range of new skills since starting at Phoenix ME
Structure and Support
How well organised/structured is your programme?
5/5
My training programme is very well structured.
How much support do you receive from your employer?
5/5
My employer is very flexible and lets me have time to complete the course.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is always on hand to help. she is available through zoom, email, message and phone calls.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
my training to get my qualification has taught me a lot, I use my knowledge in day to day customer relations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have some company events such as a charity football match, Work conference and a Christmas party.
Recommendations & Advice
Would you recommend Phoenix ME to a friend?
Yes
Why?
They have taken care of all my training and I feel as if they care about my development.
What tips or advice would you give to others applying to Phoenix ME?
I would say that this is a great company who look after you!
