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City Year UK

Volunteer Mentor Review

at City Year UK

Placement (10 Months+)

Teaching

Birmingham

Review Submitted: July 2022

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
Welcoming the students every morning as they arrive into school, speaking to them as they wait outside or in the library for the school day to start. Going to different students lessons within the day, sitting with them and supporting them with their classwork as well as keeping them focused and ensuring they are not distracting other students. Going to the students form classes, having small conversations with them and asking them about their day.
Were you given much responsibility during your placement / internship?
I was given responsibility of the students I work with to ensure they are attending their lessons throughout the day, making certain they are completing the work and supporting them with their emotions and social development. Having the responsibility of reporting any safeguarding concerns.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
I have developed my communication skills as I am able to adapt conversations depending on the role and age of someone in the workplace. Futhermore, I have developed my team working skills. This is because I work within a team of 5, we support each other daily with tasks and work. In addition to this, I have developed my confidence. This is because I have taken the leader role as I work with my students.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
During this academic year, I have received a lot of support by the City Year staff. When I first joined I was extremely nervous and anxious however, the staff were very supportive and kind. This encouraged me to continue with this opportunity. Also, whenever I have any struggles or worries I know I can speak to a supervisor to receive the right help. As well as the staff helping me with my possible future aspirations.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
There was no awkwardness in the atmosphere when I first joined the programme, it was as if I was there for years. In addition, the company culture is very calm and kind. The staff are absolutely amazing, they go out of their way to support you and make you feel comfortable and involved. Also, there is a huge focus on maintaining positive mental health. This has been very useful throughout the year, such as LACY days and mental health days.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I enjoyed every single day during this placement year. It had its ups and downs however, there is always a positive side to a bad day. My placement has mostly been a fantastic experience, I have had many opportunities up for grab as well as the consideration of my mental health. I have created amazing bonds with staff and students, also with the City Year Supervisiors.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at City Year UK
5/5

Recommendations & Advice

Would you recommend City Year UK to a friend?
Yes
What advice would you give to others applying to City Year UK
Dont be afraid to ask for help because there are many people always willing to support you, such as school staff and city year staff
In This Review
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