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Higherin

HR Shared Services Lead Review

at Caroola Accountancy

Level 3 Apprenticeship

Human Resources

Warrington, Cheshire

Review Submitted: April 2025

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Providing HR and Payroll support to our Company.
To what extent do you enjoy your programme?
4/5
I really enjoy the programme. I'm learning a lot and I can put this knowledge to good use in my role.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Both, it has been great to gain more knowledge and insight in order to develop existing skills and to learn new skills too.

Structure and Support

How well organised/structured is your programme?
4/5
The programme is pretty flexible, and together with my tutor, we look at when to book future modules which fit around work requirements, annual leave etc.
How much support do you receive from your employer?
4/5
I feel very well supported. I'm able to take sufficient time for off the job learning and my employer is interested in my progress.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I feel very well supported by the training provider, and I know that I can call or email the tutor whenever I have any questions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Very well; the qualification is expanding my knowledge which I can put into practice in the workplace.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
At different times we've had different extra-curricular activities that employees can choose to be involved with.

Recommendations & Advice

Would you recommend Caroola Accountancy to a friend?
Yes
Why?
I've always enjoyed working at Caroola. The people are great and I have been given opportunities to change role and to continue learning.
What tips or advice would you give to others applying to Caroola Accountancy?
Just be yourself and take the opportunities that are given to you to learn and develop new skills.
In This Review
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