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Higherin
Network Rail

Delivery Coach Review

at Network Rail

Higher Level Apprenticeship

Customer Service

Bristol

Review Submitted: April 2025

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Safeguarding, Coaching, Mentorship, Supporting and Guiding Apprentices in their Level 3 Rail Engineering Apprenticeship.
To what extent do you enjoy your programme?
5/5
Supporting Apprentices has been enlightening and very rewarding. Utilising Coaching technics has turned idea into ability

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Developed on Life Skills
Learnt processes and procedures
Honed soft and hard skills

Structure and Support

How well organised/structured is your programme?
4/5
Programme is well structured, though virtual - good exposure to all styles of coaching
How much support do you receive from your employer?
5/5
Employer in full support of self development, as this will support our apprentices and staff in turn
How much support do you receive from your training provider when working towards your qualifications?
5/5
Training provider is at the end of emails, the workshops are well structured and though a large group - seems to flow well
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Consolidates ideas and 'homely' ability into skills and full support of all.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Always a variety of aspects to involve self with, both locally and nationally. With a diversity of options across a plethora of activities.

Recommendations & Advice

Would you recommend Network Rail to a friend?
Yes
Why?
A large employer who naturally takes care of an individual.
A wide base of work skill settings, from Safety critical, to online and Everything in between.
A well rounded, ever present company who strive to be at the forefront of change and development.
What tips or advice would you give to others applying to Network Rail?
Be honest, be open to new environments and also ensure you are making the most of every opportunity.
In This Review
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