Sales Support Advisor Review

Sales support is part of the new business area of BMW financial services. It involves liaising between multiple stakeholders such as internal teams and retailers in order to provide a smoother customer journey at the beginning of the process.

My providers were extremely well organised but also flexible when needed. My managers were extremely approachable as my whole programme fit around my role/work week. This meant that I was always given enough time to ensure I could complete work to a high standard.

I received a huge amount of support from the sales support managers as explained above. They were also extremely encouraging throughout the whole course.

Collette at Metagedu was an incredible trainer as she was always helpful and encouraging. She always went above and beyond to check my understanding, provide me with endless extra resources and support me wherever I needed. Not only did she help me to achieve my final distinction, she also provided me with many work place related skills which I could apply to any role (particularly within communication). Her workshops were very much based around what I was interested in or wanted to learn. We organised weekly meetings during my EPA period to ensure I could stay on track to reach my goals.

I feel that certain areas (e.g. financial products, regulations and legislation) helped me within my specific role at the time as it was based heavily around providing products to customers. Other topics such as communication styles, conflict resolution or business practices will help me in any role.

Yes

They always support your own professional goals as an individual. This is extremely beneficial as it allows you to experience new things and take advantage of opportunities that may not be available elsewhere.