Funeral Arranger Review
at The Co-op
Level 3 Apprenticeship
Business Operations
Newcastle upon Tyne
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
• support clients by organising family visits and answering guest questions
• ensure all regulated work, like selling/advising on our funeral plans, is referred to a ‘certified colleague’
• build positive relationships in the local community
• hold the fort at the funeral home - lone working
• manual handling of coffins and the deceased
• ensure all regulated work, like selling/advising on our funeral plans, is referred to a ‘certified colleague’
• build positive relationships in the local community
• hold the fort at the funeral home - lone working
• manual handling of coffins and the deceased
To what extent do you enjoy your programme?
5/5
I have devoured every aspect and will continue to self develop afterwards - this has ignited THE deepest passion within me to succeed long into the future and progress both personally and professionally
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have been upskilled into coaching and managing a team / organising and conducting a funeral from start to finish and am fully able to step up into that role - communication / presentations / IT / people skills / industry knowledge / psychology / self personal development / coaching & mentoring skills
Structure and Support
How well organised/structured is your programme?
5/5
Outstanding - both with Company and Training Provider working hand in hand to provide a fool proof fail safe educational develpement programme
How much support do you receive from your employer?
5/5
My employer, from direct manager up to regional manager and area manager along with the wider team in Manchester - each of them have a part to play in my success - this really is a team/family company
How much support do you receive from your training provider when working towards your qualifications?
5/5
Outstanding again - fully flexible and supportive of individual learning styles - I passed exams because of their support - genunely cant praise them or my company enough for the support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Having the training and the knowledge allows me a more business minded head for want of a better word - our work here is high on and in emotion - being able to see and deliver the bigger picture and step into a Funeral Directors shoes has been exponential for our clients
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Support networks / Regular meetings with other apprenices / hands on support from every level of the company / specialised groups for inclusion etc., - outstanding level of commitment to us now and beyond
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
An ethical community based approach to everything - continually investing in their people - the business and their communities. Coop has been longstanding and is going from strength to strength - My second main career and by far the best decision I EVER made
What tips or advice would you give to others applying to The Co-op?
Be yourself - trust in your vision - know that gender - ethnicity - educational background - none of it will be a stopper to a career at the coop - Believe in yourself - don't shy from telling them just how incredible you are and how far you want to go
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
