Customer Team Leader Review
at The Co-op
Level 3 Apprenticeship
Customer Service
London, UK
Review Submitted: March 2025
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Ensuring stock is full
Customers are satisfied
Cash is dealt with properly
Delivering great customer service
Customers are satisfied
Cash is dealt with properly
Delivering great customer service
To what extent do you enjoy your programme?
5/5
Learning new ways of developing my skills and career in business management and retail
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Team leading skills
Working as a team
Working as a team
Structure and Support
How well organised/structured is your programme?
5/5
It is structured based on a 14 months course, with lots of assignments and other management responsibilities in store
How much support do you receive from your employer?
4/5
Not as much as I would like to, but it is ok
How much support do you receive from your training provider when working towards your qualifications?
5/5
100%
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel confident that in the process of my course as well as after finishing it, I perform a better job
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
It takes care of your interests
What tips or advice would you give to others applying to The Co-op?
Make sure you know what you’re getting yourself into, it is a lot to do, but with the right support it is enjoyable
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
