Parts Advisor Review
at Wolseley UK
Higher Level Apprenticeship
Sales
Aberdeen
Review Submitted: September 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
A normal day in wolseley involves Serving customers & dealing with their queries, Making up customers orders for delivery the following day, Booking in the goods delivered to us by various couriers, replenishing and restocking the shelves of any products that are running low at the counter, Completing tasks efficiently and taking initiative.
To what extent do you enjoy your programme?
5/5
I very much enjoy my programme and all the support I've received throughout my apprentice by my manager and work colleagues. I get along with my team and I know regular customers on a first name basis which makes my job a lot easier, I also appreciate the healthy routine my role gives me.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've learned how to respond to customers queries and requests efficiently and affectively to assure customer satisfaction. I've also learned a lot about the plumbing/engineering business by communicating daily with tradesmen. I've learned how to work well in a team and help colleagues when necessary, I've also developed my confidence and communication skills.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured as I'm informed of everything I'm required to know and I'm updated with anything new that comes up.
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer on a regular basis, any questions or queries I may have about anything my role includes are answered and solved to better help me understand anything I may be struggling with. I appreciate the support I have received so far in my programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider also, the provider is very attentive to anything I may need to help me towards my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification gives me the skills and experience to perform at the best of my ability in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
NR
Recommendations & Advice
Would you recommend Wolseley UK to a friend?
Yes
Why?
Wolseley is a fair and employee friendly workplace that provides you with on the job training to help you get to the comfortable skill level you require to perform the most efficient and affective way possible in the role.
What tips or advice would you give to others applying to Wolseley UK?
Some advice I would give to somebody applying to Wolseley would be to try your best to pick up the day to day requirements involved with the role to make life easier and to ask any questions big or small to save any confusion as a new profession can be tricky to figure out at first but when you are comfortable you are the most confident you can be in a role.
