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British Airways

Business Professional Apprentice Review

at British Airways

Level 3 Apprenticeship

Business Operations

Harmondsworth, West Drayton, UK

Review Submitted: May 2024

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In total, the programme is 3 years. In the first year, we do 3 x 4 month placements in different business areas, to build our network and skillset, whilst studying a level 3 in general business administration. During this year day to day roles may consist of assisting and shadowing colleagues, running our own projects and learning about the business area.
In the 2nd and 3rd year, we do a long term, 2 year placement where we stay in the same team throughout, and study a qualification relevant to that area. I'm in one of our content teams, studying towards a level 3 in Content Creation. My day to day roles consist of supporting and managing video and photo shoots and creating my own content for Internal Comms, PR and Social Media.
To what extent do you enjoy your programme?
5/5
I really enjoy the programme as I get to learn skills I never would have if I were at university for example. I get to work with some great, incredibly talented people and teams who I can learn from.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt several different skills, from time management when organising mine and my teams diary to building relationships with internal and external stakeholders.

Structure and Support

How well organised/structured is your programme?
5/5
The programme is very well organised. Regular contact with the apprenticeship team manager during our short term placements, keeps us in the loop and aware of next placements, where we need to improve and what we are great at.
How much support do you receive from your employer?
4/5
We receive a good amount of support from our employer. From dedicated time to complete our off the job study work to internal training opportunities.
How much support do you receive from your training provider when working towards your qualifications?
5/5
We have regular skills coach meetings, and online seminars. They have built at atmosphere where we can be comfortable to question and ask for any support at any time.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that it really helps me. It gives me the technical knowledge needed to perform in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are some good options. We have great opportunities to complete fundraising events for our charity Flying Start. There are sports teams and each department regularly have team socials.

Recommendations & Advice

Would you recommend British Airways to a friend?
Yes
Why?
A great place to work, with really passionate and talented colleagues who help others thrive. Good selection of benefits.
What tips or advice would you give to others applying to British Airways?
Show your passion to work in the aviation industry and British Airways.
In This Review
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