Parts and customer service Review
at BMW Group UK
Level 2 Apprenticeship
Customer Service
Farnborough, Hampshire
Review Submitted: May 2024
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Parts and customer service role for bmw national workshop
To what extent do you enjoy your programme?
4/5
100%
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Loads of new skills have been learnt - especially how to interact with people
Structure and Support
How well organised/structured is your programme?
2/5
Very organized to begin with but tails off
How much support do you receive from your employer?
3/5
Support to complete it very good however afterwards not so good
How much support do you receive from your training provider when working towards your qualifications?
3/5
Monthly classroom sessions where good and effective but then left on your own abit
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Learnt basic needs of customer service which helped the workshop booking side of my apprenticeship
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there is plenty , football and golf charity days I have done
Recommendations & Advice
Would you recommend BMW Group UK to a friend?
Yes
Why?
Great place to work and meet some amazing people
What tips or advice would you give to others applying to BMW Group UK?
Do it! Wont regret it
