Ground Operations Apprentice Review
at British Airways
Level 2 Apprenticeship
Logistics and Operations
Brentwood
Review Submitted: May 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role on a day to day basis consists of manually signing into a device I use to carry out my logistics duties. After I go to get a tug, check the tug and wait to receive jobs to carry out.
To what extent do you enjoy your programme?
4/5
I enjoy the practical side of my programme with being up close to the aircraft and having the opportunity to speak to pilots. I also enjoy the workshops with our dedicated training person as it’s very interactive and engaging.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot from my trainers with in depth knowledge of my job role with new skills. I have also gained new skills in other areas from shadowing for example working with a dispatcher.
Structure and Support
How well organised/structured is your programme?
3/5
Our initial training for our job role was well organised and structured with in depth knowledge into what we need to do and know. The apprenticeship side has been slightly more challenging with different instances occurring for example, miss communication and not being kept in the loop. This had been resolved afterwards.
How much support do you receive from your employer?
5/5
I receive good support from my employer as there has been some issues that have been resolved by them. If I need any assistance from them, they are quick to respond to our emails and help us in the best way they can.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider when it comes to working towards my qualifications as she always asks if I have any questions with what i am doing. If I do have any questions, she is more than happy to assist.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that some parts of my qualification helps me to understand my role more with the different regulations that needs to be followed.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there are extra-curricular activities that are offered to us if we would like to participate in them.
Recommendations & Advice
Would you recommend British Airways to a friend?
Yes
Why?
I would recommend British Airways to a friend as the benefits of the job are very good. You are also working for a flagship carrier as British Airways is the airline for Britain.
What tips or advice would you give to others applying to British Airways?
I would say to have knowledge of the airline before applying to British Airways and base level knowledge of the aviation industry.
