Administration Assistant Review
at Barchester Healthcare
Level 3 Apprenticeship
Cornwall
Review Submitted: April 2024
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is an Administration Assistant with Barchester Healthcare. This involves handling internal and external communication, administrative tasks such as invoicing, filing, archiving and more. Providing assistants to clients and customers.
To what extent do you enjoy your programme?
4/5
I enjoyed the programme and the deliverance of it. It was an easy way to learn and had lots of great materials to heighten my knowledge and skills. I believe that there could have been more support from the trainers, other than this It was enjoyable and informative.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt more on personal development and leadership skills. I also enjoyed the Project Management module as it was something new that I had not learned before. It developed skills such as reporting skills and leadership skills.
Structure and Support
How well organised/structured is your programme?
4/5
The programme was structured well and the modules were easy to follow with great sources and a variety of information types. I believe that the assignments aligned well with the curriculum.
How much support do you receive from your employer?
5/5
I received a good amount of support from my employer, especially in terms of the project. My team were all informative and helpful in showing me certain aspects of the role and developing my skill set alongside the course.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I believe that this was a part of the programme that was an issue as I went through 3 different trainers, which was an issue with consistency and also the information that I was given. The last trainer I had was informative and helpful. Prior to this, I had two different trainers and the different styles were confusing to learn with all the the time.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I learnt many new skills and developed my knowledge in many aspects of my role. It has benefited me in my people skills, leadership skills and the day to day of my job role. I also built my confidence with parts of the role I felt I needed to develop more in.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There is little extra activities within my work, but is is not that type of organisation. There is plenty of staff that spend time together and got to events together. Within the organisation itself, there is very little events unless you are management.
Recommendations & Advice
Would you recommend Barchester Healthcare to a friend?
Yes
Why?
I have had multiple jobs, and before coming to Barchester I often felt that I wasn't enjoying my work environment or the people around me. I can say now that in my personal experience in a Barchester Home, that the friendliness, the benefits and the actual role is so inviting and makes you happy to go to work. I have not felt like this for previous employment, it is a great place to work and you feel like a part of something.
What tips or advice would you give to others applying to Barchester Healthcare?
I would advise them to take the opportunities that are offered to them and to really take advantage of the personal development offered as it benefits both the company and themselves. It is a great place to work and I have been here 3 years now.
