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British Airways

Heathrow Ground Operations Apprentice Review

at British Airways

Level 2 Apprenticeship

Logistics and Operations

Heathrow Airport (LHR), Hounslow TW6 1QG, UK

Review Submitted: April 2024

Overall Rating

3.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
3/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
We support the operation with Baggage, Logistics and Loading roles.
To what extent do you enjoy your programme?
5/5
I enjoy the work environment and culture.

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
I have improved my English and maths skills and my aviation knowledge. Became an expert at manual handling

Structure and Support

How well organised/structured is your programme?
2/5
The plan for the program was good at the start however it became disorganised towards the end of the program.
How much support do you receive from your employer?
2/5
Room for improvement.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Can be inconstant at times but the overall teachers are engaging.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
You don’t really need to have this role it just enhances your knowledge on the areas of the tasks.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes these are great to take part in however it requires engagement with management.

Recommendations & Advice

Would you recommend British Airways to a friend?
Yes
Why?
Great company and talent within the apprentices
What tips or advice would you give to others applying to British Airways?
Make sure it’s what you want to do
In This Review
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