Receptionist Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Wellingborough
Review Submitted: April 2024
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Receptionist. Role involves: welcome guests, check ins , banking, housekeeping, charity, guests pi wows, admind and more
To what extent do you enjoy your programme?
5/5
I'm really enjoying my apprenticeship. It's a great opportunity to learn and grow in the hospitality industry, and I'm gaining valuable skills and experience every day.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
1. How to lead and manage teams.
2. How to make customers happy.
3. How to handle money and keep track of expenses.
4. How to keep everyone safe.
5. How to attract and keep customers coming back.
These skills will help me to become a good manager in hotels, restaurants, or other hospitality businesses.
2. How to make customers happy.
3. How to handle money and keep track of expenses.
4. How to keep everyone safe.
5. How to attract and keep customers coming back.
These skills will help me to become a good manager in hotels, restaurants, or other hospitality businesses.
Structure and Support
How well organised/structured is your programme?
5/5
The apprenticeship program is incredibly organized. From clear schedules to well-planned training sessions, everything is structured to ensure effective learning and development. I appreciate how thoughtfully everything is arranged, making it easier for me to focus on gaining valuable skills.
How much support do you receive from your employer?
5/5
My employer is incredibly supportive throughout the apprenticeship program. They provide guidance, encouragement, and resources to help me succeed in my role. Their support makes the learning process smooth and enjoyable, and I feel fortunate to be part of such a supportive team.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The trainer provides massive support throughout the apprenticeship. They offer guidance, feedback, and encouragement every step of the way. Their dedication to our development ensures that we have all the tools and assistance needed to excel in our roles.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Having this qualification from the training provider really helps me do my job better. It gives me the skills and knowledge I need to be confident and successful in what I do. It's like having a roadmap that guides me to do things the right way.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No any social activities
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I would recommend working for Whitbread because they offer a lot of benefits, and they really take care of their employees in the hospitality industry. From good pay to perks like discounts and opportunities for career growth, Whitbread values its people and makes sure they feel appreciated. It's a company where you'll feel supported and valued, which makes it a great place to work.
What tips or advice would you give to others applying to Whitbread plc?
Learn about the company.
Talk about your relevant experience.
Focus on teamwork and helping customers.
Prepare stories about your skills.
Show you're excited to work there.
Write neatly and professionally.
Ask friends for advice if you can.
Talk about your relevant experience.
Focus on teamwork and helping customers.
Prepare stories about your skills.
Show you're excited to work there.
Write neatly and professionally.
Ask friends for advice if you can.
