Receptionist Review
at Inspire ATA Ltd.
Level 3 Apprenticeship
Customer Service
Farnham, Surrey
Review Submitted: March 2024
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work as a receptionist at a hotel, so on the daily I am answering phone calls, checking guests in and out, making reservations, taking payments from guets and answering emails.
To what extent do you enjoy your programme?
4/5
I do enjoy this program greatly as I find that the people I work with are very helpful and supportive
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have gained much more confidence while conversing with customers, both face to face and over the phone, and I now have a much greater under of how to complete my job in relation to working at reception
Structure and Support
How well organised/structured is your programme?
5/5
The place I work at is very well organised, each department communicated with each other well and we do not have many issues
How much support do you receive from your employer?
5/5
My employers are very helpful and are constantly inquiring about my thoughts on this job and also reminding me of completing tasks when I forget
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is very good at giving advice for all of my work and is very helpful in regards to any improvements I can make
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It allows me a greater understanding of how to complete my job by giving me a.more in-depth analysis on what my day-to-day work actually does in the long run
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No
Recommendations & Advice
Would you recommend Inspire ATA Ltd. to a friend?
No
Why?
I do not know anyone who is currently looking for a job
What tips or advice would you give to others applying to Inspire ATA Ltd.?
I would recommend to constantly upload your working hours as it is easy to backslide, and to always spend some time completing your assignents
