Team Leader Review

Item: Team Leader at The Co-op
Rating: 4.3
Author: Anonymous

at The Co-op

Level 2 Apprenticeship

Sales

Newcastle upon Tyne

Review Submitted: March 2024

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

My overall role is to supervise the Customer Team Members as well as making sure the shop is stocked, doing morning/night time routines, making sure customers are satisfied and keeping an eye on the shop.

To what extent do you enjoy your programme?

4/5

I did enjoy my program as my Tutor was lovely and very helpful when I needed support. She made everything clear on what I needed to do and the workload was manageable even though it was self paced/taught. It was a great learning experience.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have learnt a lot of skills such as growing my confidence as well as learning a lot of new aspects of the job such as banking, leakage, diversity and health and safety. I have also grown my time management skills and learning how to manage people.

Structure and Support

How well organised/structured is your programme?

4/5

It is very good with a new topic/subject each month if possible when we had Tutor meetings which was covered a few months before I was due to do my assessment. Which then I was able to plan and focus my attention on that.

How much support do you receive from your employer?

4/5

I did receive a good amount of support when needed from my manager.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I received a lot of support from my Tutor when I needed help as well as monthly meetings in which we would cover everything I had been working on. She was also great at answering any emails when I needed.