Customer Service Review
at Poundland
Work Experience
Customer Service
Walsall
Review Submitted: March 2024
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.6/5
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Overview of the Experience
5/5
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Skills Development
4/5
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Company Culture
Overview of the Experience
Please give an overview of what your work experience involved:
5/5
Spent a day in 5 different departments; Finance, Marketing, HR, Retail, & Recruitment. Spoke to people all over the team and got fully immersed in the team completing tasks with genuine use on some days rather than just simple admin tasks that i was worried I'd get.
To what extent did you enjoy your work experience?
4/5
Very much so, and it's been very helpful ever since in applying to uni and jobs
How well organised was your work experience?
3/5
Fairly well, maybe more communication and planning needed with departments to ensure there were constant things prepared? Also if you go for this placement make sure you let them know your department preferences as I didn't and wasn't always where I had hoped.
How much did your work experience help you in deciding on your future career path?
5/5
Definitely, beforehand I wasn't so sure about my university course based on my A Levels, but after PoundLand I am dead set on Marketing and Management
Were you paid or reimbursed for this experience?
1/5
No as it was a school work experience week
Skills Development
What training and skills development did you learn from your work experience?
5/5
Team work, communication between all the different departments and how important it is, creativity, well-roundedness, dealing with unexpected situations, meeting conduct and business etiquette
Company Culture
How much did you learn about the company culture and what it would be like to work there?
5/5
Lots, very positive culture, workers all very friendly and from all ends of life
Were there opportunities for networking and meeting other employees?
3/5
Yes, saw employees from all over even in departments I wasn't working in over the course
Recommendations and Advice
Would you recommend Poundland to a friend?
Yes
Why?
Very fun and interesting, very useful as well, especially if you're unsure about business and corporate ventures
What tips or advice would you give to others applying to Poundland?
Communicate with placement leads early on and ensure they know what you want out of it so you can get the most useful and personalised experience possible, they're very flexible and will adapt to your timetable and interests
