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Higherin
AQA

Customer training developer Review

at AQA

Level 3 Apprenticeship

Teaching

Guildford, Surrey

Review Submitted: February 2024

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Designing, planning and developing training courses.
To what extent do you enjoy your programme?
4/5
Very much.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes, new software and systems. I've had the opportunity to attend courses.

Structure and Support

How well organised/structured is your programme?
4/5
The structure is good. Response to emails from my TDO can be slow.
How much support do you receive from your employer?
4/5
I receive substantial support.
How much support do you receive from your training provider when working towards your qualifications?
3/5
It's not bad.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
A lot better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5

Recommendations & Advice

Would you recommend AQA to a friend?
No
Why?
Constant restructuring, toxic and blame culture. Not that EDI. Changes are not announced in the best way. Forced acceptance of new pay review, forced redundancies.
What tips or advice would you give to others applying to AQA?
Adhering to the values is important.
In This Review
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