deputy manager Review
at Harbour Healthcare
Higher Level Apprenticeship
Healthcare
Taunton, Somerset
Review Submitted: February 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
deputy manager of 50 bed care home. answering phone and emails. dealing with enquiries for bed vacancy. managing staff. managing budget. completing audits, weekly and monthly. speaking with family members about loved ones and professionals such as GP, advocates, social workers and other externals.
To what extent do you enjoy your programme?
5/5
Gives me more in-depth information and knowledge, making me research more for what's needed for the home.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes , learning the in-depth business side of running a care home. what's needed to full keep within guidance and governance.as a new deputy manager I am learning everyday.
Structure and Support
How well organised/structured is your programme?
5/5
very- my TDO is easily contactable and answer any questions at times when convenient, we both understand we both work. she gives me great guidance and feedback.
How much support do you receive from your employer?
5/5
lots. always there to assist and guide me when I need it. no question is a stupid question.
How much support do you receive from your training provider when working towards your qualifications?
5/5
lots. she offers feedback and guidance when needed. I can always send a message and she will reply asap.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Gives me greater knowledge and understanding of my job role. I am then able to support my manager better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we do professional networking.
Recommendations & Advice
Would you recommend Harbour Healthcare to a friend?
Yes
Why?
I love my job, i love they have allowed me to get when I am in such a short time. I went from not being in care before, to a deputy manager in 3 years. offering guidance,support and encouragement every step of the way.
What tips or advice would you give to others applying to Harbour Healthcare?
Have ambitious and you will flourish.
