Administration officer Review
at Civil Service
Level 3 Apprenticeship
Customer Service
Blackpool, Lancashire
Review Submitted: January 2024
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Within my day to day role I have a number of tasks to investigate and complete in order to provide the best service for customers. My role also initials receiving calls from customers to help with their claims and provide the best service.
To what extent do you enjoy your programme?
3/5
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Professional development skills
Structure and Support
How well organised/structured is your programme?
3/5
Very well
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
3/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Civil Service to a friend?
Yes
Why?
Provides a lot of different opportunities, flexible
What tips or advice would you give to others applying to Civil Service?
.
