Team Captain Review
at Apple Europe
Level 3 Apprenticeship
Information Technology
London
Review Submitted: June 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
It was my responsibility to advise consumers on Apple products and to keep an eye on how my team interacted with clients. If there was an issue with the store or the goods, I was also in charge of informing the higher-ups. I had to perform the same duties every day and see to it that everything went according to plan.
To what extent do you enjoy your programme?
5/5
Because of how well-known the brand is, it really helped me to raise my profile. My team was also quite competent and well-trained, so I rarely had to deal with major issues. Because of this, doing an apprenticeship there was so pleasurable that I decided to pursue a career at Apple. Apple was quite professional in this area, which was what I had expected.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I received brief but thorough training on how to manage things at Apple before beginning my apprenticeship. My preparation for work was much aided by the training experience, which was quite effective. Being somewhat introverted helped me deal with my poor communication skills because I had to supervise my team and resolve all of the problems verbally. Because I had to know everything about the products, it also assisted me in sharpening my logical abilities.
Structure and Support
How well organised/structured is your programme?
5/5
My schedule was really nicely planned out. The programme was challenging and taught me many new things. My staff was there to assist me whenever I needed it when I was dealing with the technical aspects, so everything went without a hitch. The hierarchy in our team was balanced, and the higher-ups frequently discussed matters connected to their jobs and those unrelated to jobs with the lower-ups.
How much support do you receive from your employer?
5/5
The HR crew was always willing to help. The management was enthusiastic and always willing to assist me with any issues or inquiries. No problems existed between us. The communication between HR and the managers could have only been improved because occasionally things got out of hand and I had to double-check that everything was okay.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My apprenticeship was introduced to me by a fantastic training team. They always offered assistance and guidance whenever I needed it with anything. Because my training providers were skilled at what they did, I had no problems with them. It's quite difficult to find an environment where people with diverse skills are regarded equally, therefore I have really loved it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My training has given me a strong understanding of the company's culture and values. This has helped me to create a positive and productive work environment for my team. Also, my training has taught me how to effectively manage people. I have learned how to set clear expectations, provide constructive feedback, and resolve conflict.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Social activities: Apple hosts a number of social events throughout the year, such as company picnics, holiday parties, and volunteer events. These events are a great way to meet new people and build relationships with your colleagues.
Sports teams: Apple has a number of sports teams for employees to join, including basketball, volleyball, softball, and soccer. These teams are a great way to stay active and have fun with your colleagues.
Professional networking events: Apple hosts a number of professional networking events throughout the year, such as industry conferences and meetups. These events are a great way to learn about new trends in your industry and meet potential clients or partners.
Sports teams: Apple has a number of sports teams for employees to join, including basketball, volleyball, softball, and soccer. These teams are a great way to stay active and have fun with your colleagues.
Professional networking events: Apple hosts a number of professional networking events throughout the year, such as industry conferences and meetups. These events are a great way to learn about new trends in your industry and meet potential clients or partners.
Recommendations & Advice
Would you recommend Apple Europe to a friend?
Yes
Why?
The well-known firm Apple provides a wide range of apprenticeship programmes and employment opportunities. Working there is an honour, and you may always advance your career prospects there because everyone who is passionate about technical advancements and, obviously, the brand is welcome to compete. It's a great location to do that if you want to broaden your knowledge, hone your communication abilities, and expand your possibilities.
What tips or advice would you give to others applying to Apple Europe?
The application procedure is somewhat drawn out, and the interviews are quite targeted. You'd better get ready for it because they'll be testing your abilities in person. I wish someone had informed me that I would need to be completely knowledgeable about the goods and that there would be a lot of communication required between my team, HR, and supervisors. Overall, it's a little difficult at first, but it will become better with experience.
